All things LEGAL

Website | Services Terms & Conditions & PRIVACY POLICY

ABN: 28600891161

1. Introduction

Welcome to Anna Barry Nutrition. By using this website and our services, you agree to comply with the following terms and conditions. These terms apply to all users of this site, including clients, potential clients, and visitors.

2. Services

Anna Barry Nutrition provides nutrition consulting services, programs, and digital resources. All content is for informational and educational purposes only and should not replace medical advice from a qualified healthcare professional.

3. Booking & Payment Policy

  • All consultations and programs must be booked in advance.

  • Payments are securely processed via HealthBank & or Stripe, our third-party payment provider.

  • Full payment is required at the time of booking.

4. Cancellation & Refund Policy

  • Cancellations within 24 hours of a scheduled appointment will result in a cancellation fee equal to 50% of the consultation fee.

  • The credit card booking fee charged by HealthBank is non-refundable.

  • Due to the nature of digital products, no refunds are available once a purchase has been completed.

5. Security & Payment Policy

At Anna Barry Nutrition, we prioritize the security of your personal and payment information. All payments are securely processed through HealthBank, which ensures encrypted transactions and compliance with industry security standards.

For more details on HealthBank’s payment policies, visit: HealthBank Payment Policy.

If you have any questions regarding payments, please contact us before booking.

6. Intellectual Property

All content on this website, including text, graphics, logos, and digital resources, is the property of Anna Barry Nutrition and is protected by copyright law. You may not reproduce, distribute, or use any content without prior written permission.

7. Disclaimer

The information provided through our services is for educational purposes only and is not intended to diagnose, treat, or cure any medical condition. Always consult a healthcare professional before making any health-related decisions.

8. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website, services, or digital products.

By using our services, you acknowledge that results vary and that we make no guarantees regarding health or weight loss outcomes.

9. Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

e: hello@annabarrynutrition.com
w: www.annabarrynutrition.com

Privacy Policy

Anna Barry Nutrition | Coaching
Last updated: October 2025

Anna Barry Nutrition (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Personal Information We Collect

We may collect the following types of Personal Information:

  • Name, address, email, phone number

  • Health and medical history relevant to nutrition services

  • Questionnaires, consultation notes, and documents you submit

  • Billing information

  • Website usage data, cookies, and analytics

  • Any other information you provide directly to us

We only collect information that is reasonably necessary for providing our services.

2. How We Collect Personal Information

We collect information in the following ways:

  • Directly from you during consultations, calls, forms or emails

  • Through our website (www.annabarrynutrition.com)

  • When you subscribe, download resources, or join programs

  • From publicly available sources

  • From third parties, where you have authorised this

If information is collected from a third party, we will take reasonable steps to let you know.

3. Why We Collect Personal Information

We collect your information for the purposes of:

  • Providing nutrition and coaching services

  • Client communication and appointment management

  • Delivering digital products, programs and resources

  • Personalising your experience

  • Administrative, billing and record-keeping

  • Sending updates, newsletters or marketing (you may unsubscribe at any time)

We only use your information for the purpose for which it was collected, unless permitted by law.

4. Sensitive Information

Sensitive information (e.g., health information, medical history) is collected only when necessary for your care.

We use sensitive information only:

  • For its primary purpose (e.g., nutrition services)

  • For a directly related secondary purpose you reasonably expect

  • With your explicit consent

  • When required or authorised by law

5. Disclosure of Personal Information

We may disclose your information:

  • To third parties where you have consented (e.g., practitioners you work with)

  • To service providers who help us deliver our services (e.g., booking systems, email platforms)

  • Where required or authorised by law

We do not sell or rent your personal information.

6. Storage & Security

We store personal information securely using digital and physical safeguards to prevent loss, misuse or unauthorised access.

Client records are stored for a minimum of 7 years, as required by law.
When no longer needed, information is securely destroyed or de-identified.

7. Access & Correction

You may request access to the personal information we hold about you.
You may also request corrections if information is inaccurate or outdated.

Please contact us in writing. Identification may be required for security purposes.

No fees apply for access requests, although a small administrative fee may be charged for producing physical copies.

8. Website Cookies & Analytics

Our website may use:

  • Cookies

  • Tracking pixels

  • Analytics tools

  • Third-party integrations (e.g., Google Analytics, email marketing platforms)

These are used to improve site performance, user experience, and marketing relevance.
You may disable cookies in your browser if you prefer.

9. Policy Updates

This Privacy Policy may be updated from time to time.
The latest version will always be available on our website.

10. Complaints & Enquiries

If you have questions or concerns about this Privacy Policy, please contact us: hello@annabarrynutrition.com

We will respond promptly and work to resolve any concerns in line with Australian privacy legislation.